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Availability
Support is provided free of charge for everyone, even if you did not dowload the trial version, and you only have some technical, or pricing related questions.
- by email: support@blanchesoft.com
- online helpdesk: http://support.blanchesoft.com/ttx.cgi
.
- by email: support@blanchesoft.com
- online helpdesk: http://support.blanchesoft.com/ttx.cgi
.
Response time
Whenever possible, you will get an answer to your query within a couple of hours, even less.
However, the support policy is that your answers will be given within 24 hours, Monday to Fiday except holidays.
However, the support policy is that your answers will be given within 24 hours, Monday to Fiday except holidays.
Future plans
There are plans to implement virtual networkiing support with remote access.
At the time we are testing few of the major application out there suitable for remote access support.
This way, you can be sure that less things are likely to go wrong for longer.
Note:
Remote access support will only be available for registerd users.
At the time we are testing few of the major application out there suitable for remote access support.
This way, you can be sure that less things are likely to go wrong for longer.
Note:
Remote access support will only be available for registerd users.
Online Demos
Quick Links
More demos will be posted soon.
If you want to know how to do a specific task in TS Man and is not in the demos, please send us an email and we will make a demo just for you.
If you want to know how to do a specific task in TS Man and is not in the demos, please send us an email and we will make a demo just for you.
SUPPORT
